Topic 2 : Customer first
Last updated: 11 Mar 2024 | 193 Views |
Responding to customer needs There are many elements that we can do. We must deeply understand and respond to our customers' needs, preferences, and expectations. When an unexpected event occurs, such as a problem with the product. All employees, including business owners, should be willing to help and resolve customer issues as quickly as possible. Ready to apologize sincerely Of course, customers are only happy when they get the results they want. But if the customer doesn't get the results they want. Doing our best to meet customer needs This is the heart of our business.
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